Team Sharma ‘extremely dedicated’
Taking care of customer’s premises really is a team effort for Yashmin, Shewta and Jiten Sharma.
The husband, wife and daughter team are based in Gulf Harbour and purchased a Crest franchise in August.
Prior to Crest Jiten was working in construction and Yashmin was working in the healthcare sector.
“We are really happy with Crest. We wanted to work for ourselves so that we could have more time to spend with our family,” Jiten says. “We are very thankful to Crest for giving us this opportunity.”
One of their 10 clients, Brenda from Kudos Aluminium Louvres Ltd, could not praise Jiten, Shewta and Yashmin’s efforts enough.
“They do a wonderful job tidying up our very messy office. They have gone the extra mile to get things into shape and we really appreciate it.”
“It is nice to hear feedback from our customers. They are always happy with our work and we always make sure we meet their needs,” Jiten says. “It is not just about cleaning our customers premises, it is also important to maintain a positive relationship with them. We really enjoy the customer interaction part of our job and we take pride in our work.”
Increasing their client base as well as turnover are among team Sharma’s goals for 2016.
North Harbour Regional Manager Neil Kumar says Team Sharma have fitted nicely into the Crest family.
“They have started off really well. They are an extremely dedicated team. All of their clients have commented on their outstanding and quality of work,” he says. “They are all working full-time as Crest cleaners and they are really enjoying the time they get to spend with each other and with their family. They are so happy they chose Crest, which is great.”