In today’s marketplace customers are seeking many compliances relating to various laws and regulations. For example, Health and Safety compliances are now a major part of gaining and operating all larger scale cleaning contracts, even though there are few risks in cleaning offices. Security, Insurance, Training and Environmental compliances are very important to our customers.
Many franchisees operate the local contracts of our national customers as part of their portfolio of customers. These larger scale jobs are gained as a result of our credibility and capability to maintain long-term customer relationships.
Regional Managers lead CrestClean’s operations in their local area. They maintain direct contact with customers, managing the account professionally and ensuring customers receive a quality service.
Customers like CrestClean because they receive reliable and consistent service from owner operators. The franchisee that attends to their cleaning services owns their own business, so they receive the extra service that comes from an owner operator. We always try to go the extra mile, with attention to detail and a caring attitude.