Franchise Business Success Stories

Bernadeth Grutas has earned a reputation for going above and beyond – something her customers and regional team have recognised with two Certificates of Excellence. Taupō Regional Manager Kelsey Gibson presented Bernadeth with a Certificate of Excellence alongside Ballance Reporoa Site Manager Greg Dick after he gave her a perfect

Only a few months into their franchise journey, Osea Rokubu and Teila Baleisuva are already building strong foundations for their new CrestClean business in Blenheim. With Teila’s parents, Viliame and Losana, already owning a CrestClean franchise in Rotorua, the couple have had plenty of support and encouragement as they take

In 2003, Naresh and Radhna made the life-changing move from the Fiji Islands to New Zealand. Settling in Auckland’s North Harbour, they built successful careers in the signwriting industry and established a new life for their family. After a decade, they found themselves ready for a fresh challenge and the

Rajeshri and Chetankumar Patel have been recognised with a Certificate of Excellence after achieving a perfect 100% in a recent customer satisfaction survey. Humbly accepting their award, the couple said that going the extra mile and delivering great service is simply business as usual. Rajeshri says it comes down to

Twenty years ago, Neil Kumar had no plans to own a cleaning business. He was working as a CNC operator while his wife, Rachel, worked at Tasti Products. But when Rachel discovered CrestClean and saw the opportunity it offered, she convinced Neil to take a chance. Rachel began researching the

Five years ago, Adip and Neelam Chand took a chance on business ownership. Today, the North Harbour franchise owners are celebrating five years with CrestClean, having built a loyal customer base, purchased their first home, and created a lifestyle that allows more time with their family. North Harbour Regional Manager

CrestClean has once again passed its Toitū Enviromark Diamond audit, marking the third year in a row we’ve achieved New Zealand’s highest level of environmental certification. This year’s result is especially pleasing, with zero corrective actions raised during the audit. The results highlight CrestClean’s robust Health, Safety and Environmental Management

We’ve wrapped up another round of Regional Team Meetings, with CrestClean CEO Grant McLauchlan and General Manager Sam Lewis travelling across the country to catch up with franchise owners and support staff in every region. At each meeting, Grant and Sam discussed the opportunities and challenges ahead and shared a

Every day, close to 200 staff and dozens of participants move through the busy New Zealand Clinical Research (NZCR) facility, where life-changing clinical research is taking place. Behind the scenes, Minesh and Hemali Patel work quietly and respectfully, ensuring the environment is maintained to the highest standard of cleanliness. Based

When Palmerston North franchise owner Maleyakkal Joseph arrived at BestStart Kelvin Grove recently, he was met with handmade cards, smiling faces, and a heartfelt performance of He Waka Eke Noa from the children and staff who wanted to thank him for everything he does. The special celebration marked an important

A recent floor polishing project in Taranaki was a great example of teamwork in action, with Regional Manager Naresh Mani teaming up with franchisee father-and-son duo Nito and Tagau Lipine to get the job done over the King’s Birthday weekend. The results were exceptional, and the before-and-after transformation really speaks

Fifteen years ago, Tony and Nicky Kramers took a leap that would reshape not only their own future, but the entire Dunedin region for CrestClean. What began during one of the busiest chapters of their lives with two little boys aged just 1 and 4 has grown into one of