27 Years
Our People
Crest people are independent business owners from many walks of life, ages and cultures, supported by industry professionals.
We have men, women, husband and wife teams and family businesses. We have people of all ages, from people in their late 20s through to those in the late 60s. In fact, we have many very successful franchise owners who are more senior in their years. We also have people from many different cultures, nationalities and backgrounds… The ability to communicate well in English is important.
A business that suits you
The common element among different people is a desire to operate your own business and take responsibility for providing your customers with a great service.
Crest makes sure that the contracts you operate are suitable for you and your personnel. The job is somewhat physical, but it doesn’t involve heavy lifting. We can adjust the types of jobs to suit different people.
A clean background is required as all franchisees, team members and staff undergo a Ministry of Justice Criminal Background Check.
Professional Support
Our team of Regional Master Franchisees leads CrestClean’s operations in their local areas. They have sound industry knowledge, which they use to manage the customer relationship. They are responsible for quoting new business, presenting proposals and organising the franchisee team to perform the contracts.
Communication is the most important part of account management. Our Regional Master Franchisees maintain direct contact with customers, attending to any issues professionally and ensuring customers receive a quality service.
Our national support office provides corporate services to customers and franchisees. All invoicing and contract administration is centralised; we operate Microsoft Dynamics GP and Microsoft CRM as a leading edge IT platform. We have a team of over a dozen people working in specialist roles in Administration and Marketing, plus two full time Training Managers.
With over 27 years of servicing customers, ranging from large corporations to small businesses, CrestClean has gained an excellent reputation for our professionalism in managing long-term relationships with our franchisees and our customers.